Support Article

The online audio pauses or hangs when I try to play it. Is there any way around this?

If the audio pauses or breaks up while listening, this is probably caused by your Internet connection speed not being fast enough. However, this only happens if you try to listen directly from the website with the Flash player (this plays automatically when you visit the page).

Fortunately, we provide a different version of the audio for people with slower Internet speeds. On the same page that you listened to the Flash audio, just:

1. First pause the Flash version if it’s playing. Just press the pause button.

2. Then, RIGHT-CLICK on the Download link. A series of menu options will open beneath your mouse arrow. Click on “SAVE AS”. Save the file on your computer in a place you can easily find it, like My Documents or Desktop.

3. When the audio finishes downloading. You can then play it by clicking on this file you just downloaded. It will play on any mp3 player. Most computers have a way to play Mp3.

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